Firmware Friday: Fuji Update Crashes, Fix Coming

By James DeRuvo (doddleNEWS)

This week’s Firmware Friday is somewhat of a horror story. If you’re one of the small segment of filmmakers who shoot on a Fuji X-T2 DSLR, you know that the company is very open to customer suggestions for new features in firmware updates. But their latest update has more bugs than improvements, and could cause your camera to crash at an inopportune moment.

I just happened to update to 4.0 over the weekend, and yesterday while shooting video and capturing stills I noticed flickering on both the LCD and the EVF. The flickering also could be seen in the recorded video as well. – Trey Amick, FStoppers

The story comes from FStoppers, which points out that version 4 of Fuji’s firmware is designed to bring some of the latest features of their new X-H1 camera to the Fuji X-T2. Those updated features included the ability to shoot F-Log and high frame rate support at up to 120 fps.

The update would be a welcome one for the X-T2, which shoots 4K video from an APS-C sensor and has an upgraded hybrid autofocus system. The 3″ OLED electronic viewfinder and 1.04 million dot LCD provides a crisp image to review, even in bright sunlight. The best feature, though, is that the X-T2 can record non stop up to 30 minutes in 4K and can shoot video in Raw.

BUT, the bad news is that Fuji’s vs. 4.0 update causes screen flicker on the image when pressing the shutter button halfway, a corruption of Raw image files as they are converted in-camera, and the camera displays a penchant of locking up while in use.  A similar issue plagued the Canon 5D Mk. IV last Spring.

Amick also reports that the screen flicker not only appears on the LCD, but also in the electronic viewfinder, and can be noticeably seen on the video playback.  He also points to a stuck pixel bar running across the middle of the LCD.

We have found some malfunctions in the firmware ver.4.00 released on May 8 2018. Therefore, we withdrew the firmware ver.4.00. As a temporary solution for customers who have upgraded the firmware to ver.4.00, we have prepared a new firmware version of 4.01 whose functions are same as the ver.3.00.  Please update your camera to ver.4.01 to avoid the malfunctions. – Fuji Support

The good news is that since Fuji is very nimble when it comes to user feedback, they’ve already pushed out version 4.01, which essentially rolls back the camera to its more stable version 3.0 configuration, while Fuji continues to fashion a fix that will restore the latest features without causing the camera to wreak havoc upon the user.

Firmware version 4.01 can be found here. To update, follow the same instructions as before, including updating with a fully charged battery:

  1. Check the firmware version.
  2. Prepare a formatted memory card.
  3. Download the firmware and copy it to the card.
  4. Put the memory card with the firmware in the camera and update it.

Fuji also warns that should the firmware updating fail, the camera may no longer operate correctly in some cases. There are some notes here. And if you didn’t update, DON’T! Wait for the fix. Fuji says it will be coming in short order, and here’s hoping they do a little more BETA testing.


About James DeRuvo 801 Articles
Editor in Chief at doddleNEWS. James has been a writer and editor at doddleNEWS for nearly a decade. As a producer/director/writer James won a Telly Award in 2005 for his Short Film "Searching for Inspiration. James is a recovering talk show producer from KABC in Los Angeles, and a weekly guest on the Digital Production Buzz with Larry Jordan.

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